Prince 2
Self study.
CRM 101
Introduction to Customer Resource Management. Introduced were the different CRM suits:
- SAP
- Siebel on Demand
- Epiphany
- Siebel
The differences between the different CRM suites were explained and a demonstration of the main functionality was given.
Consultant level training (8 days)
A training based on self-reflection and supplemented by soft skill sub courses:
- Presentation both oral and written
- Communication stragies
- Project dynamics
