Category Archives: Training

My future career development

How do I see my career developing and how will an MBA @RSM help me achieve my goals? I want to become one of the best conductors of customer journeys. Removing the  hurdles customers are experiencing when interacting with the same company through different channels and touch-points. Optimizing the outcome of the interaction between organizations… Read More »

MBA sponsorship approved

My business case for the Executive MBA at the Rotterdam School of Management has been approved. Somehow together we (thanks to all who helped) succeeded in convincing: My wife My counselor 2x Service line leader Service area leder Consulting leader, talent partner of consulting and the learning manager. Thank you for the faith you have placed in me by… Read More »

CRM 101

Introduction to Customer Resource Management. Introduced were the different CRM suits: SAP Siebel on Demand Epiphany Siebel The differences between the different CRM suites were explained and a demonstration of the main functionality was given.

Consultant level training (8 days)

A training based on self-reflection and supplemented by soft skill sub courses: Presentation both oral and written Communication stragies Project dynamics

Deloitte New Hire (1 week)

General consulting skills (Communication technique, presentation oral and written), team building and introduction to Deloitte methodology.

Tridion Content Delivery Master Class

Content Delivery makes sure that all content you publish is delivered through the right channel to the right people, offering features such as dynamically created Web sites, personalized content delivery and tracked visitor behavior. This course is designed to teach (Tridion) Architects different strategies for implementing Tridion to best suit the needs of the organization.

Tridion R5 Technical training

This course is designed for SDL Tridion R5 programmers who need to understand and work with the product API, Object Model and product components such as Content Publishing, Deployment, Delivery and Linking.

Tridion Foundation (1 day)

This one day course provides a generaloverview of the functionality of SDL Tridion technology and R5 from basic features and terminology to end-user authoring skills. Foundation Training is a mandatory prerequisite to all training courses.