Prince 2

Self study.

CRM 101

Introduction to Customer Resource Management. Introduced were the different CRM suits:

  • SAP
  • Siebel on Demand
  • Epiphany
  • Siebel

The differences between the different CRM suites were explained and a demonstration of the main functionality was given.

Consultant level training (8 days)

A training based on self-reflection and supplemented by soft skill sub courses:

  • Presentation both oral and written
  • Communication stragies
  • Project dynamics
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