CRM 101

By | October 7, 2008

Introduction to Customer Resource Management. Introduced were the different CRM suits:

  • SAP
  • Siebel on Demand
  • Epiphany
  • Siebel

The differences between the different CRM suites were explained and a demonstration of the main functionality was given.

One thought on “CRM 101

  1. Jorn

    Humor, ik heb SAP & SIEBEL trainingen gegeven voor contact center.

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