CRM 101

Introduction to Customer Resource Management. Introduced were the different CRM suits:

  • SAP
  • Siebel on Demand
  • Epiphany
  • Siebel

The differences between the different CRM suites were explained and a demonstration of the main functionality was given.

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This entry was written by Albert and posted on 7 October 2008 at 22:08 and filed under Training. Bookmark the permalink. Follow any comments here with the RSS feed for this post.

One Response to “CRM 101”

  1. Jorn Says:
    October 14th, 2008 at 11:03

    Humor, ik heb SAP & SIEBEL trainingen gegeven voor contact center.

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